We endeavour to get back with an authorisation number within the next 24 working hours and should we require any further information beforehand, we will let you know.
*Please note depending on how long you have had your insurance for and the type of underwriting you have, it may be that your insurer will request a claim form to verify the condition was not pre-existing. This is usually at your cost so please be aware of this.
Our claims service is provided to you complimentary and should you require urgent assistance, you can also contact your insurer directly either by phone or the majority now offer an App and online portal whereby you can submit a claim.